Business ProcessFAQDownload
Business Process

  • STEP.I

    Inquiry & Offer

    The project usually begins with a specification process based on the inquiry information, such as dimensions, functions, climate conditions, geological report and any other special requirement. According to the client’s requirement, we will make the initial proposal for the client.

  • STEP.II

    Placing Order

    After confirmation of the initial proposal, a sales order will be singed between the client and IONIC. The client can choose different price terms according to the need.

  • STEP.III

    Design

    Based on the initial proposal, detailed design will be carried out after the order confirmation and then submitted to the client for confirmation. Depending on the scale and complexity of the project, the process may take 5~20 working days. If a standard model is adopted for the project, then this step will be omitted.

  • STEP.IV

    Production

    The production will start only after the client’s confirmation of design package. Usually the production lead time is around 30 days. Depending on the quantity of order and our production schedule, this time may vary accordingly.

  • STEP.V

    Packing & Delivery

    Proper packing will be done for all the item to guarantee sufficient protection for the material during the transportation process. Depending on the location of the destination, the shipping may take 1~2 months.

  • STEP.VI

    Installation

    For the installation, we have three solutions for the client to choose:
    Solution A: the client employs a construction team and we offer necessary training program;
    Solution B: IONIC arrange some technicians to provide site guidance, and the client pays technical support fee and other related costs;
    Solution C: If required,IONIC is also ready to provide installation team for the client. For areas, where we are not registered, we will need the client to provide necessary support, such as visa application, construction approval by the government,hiring of building equipments,and so on.

  • STEP.VII

    After-sales Service

    We attach great importance to after sales service. All the feedbacks and complaints will be responded by our project teams timely and then reported to the technical department and data center. We conduct periodical visit to our projects and is committed to improve our technology continuously.
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FAQ
How can I get a quotation from IONIC?

You can send us the model which you are interested in or the specification which you need to customize, then we will make the quotation for you in 5 working days. It will help us to make a more suitable proposal for you, if you can kindly let us know the project location, max wind load, max. earthquake load, and max. snow load as required by your local building codes.

What will be the payment terms?

a) T/T 40% down payment, 60% before shipment;
b) L/C at sight;
c) Other terms as agreed by the client and IONIC.

How long will be the warranty period?

For FOB and CIF price terms, we are only supplying the materials, therefore, we don’t provide warranty service for installed systems. But, we can provide quality certificates for all the main materials with the shipment. The client can also arrange inspection by a third-party. For turn-key price term, we usually provide a 2-year warranty for our clients.

May we have your engineering drawings before order?

After paying the design fee, the client can have the engineering drawings before order. After the placement of order, this design fee will be deducted from the total contract value.

What code you use for the design?

Usually, we make the design according to Chinese standard. But we can provide calculation notes for your comparison with BS or ASTM standard etc.

How long does it take to build an IONIC house?

Usually, it take about 30 days for production, 1 or 2 months for shipment and another 1 or 2 months for installation. For customized models, 7~15 days are required for design. Depending on the specification and quantity, the time may vary accordingly.

Can I become your agent in our area?

 First, thank you for your interest to act as our agent. You can ask our sales representative for an application  form for agent authorization. After receiving your application, we will give careful consideration and evaluation. Provided there is no big problem in terms of credit, market strategy, or other major relevant factors in the cooperation of our two companies, we will issue the authorization letter with the agreement of our board of directors.

Beside the contract, what do we need to do locally when building an IONIC house?

Before the delivery of IONIC house package, the client will need to do the following preparatory works:

Concrete foundation (if applicable), construction permit from local authority, local contractor (when not using IONIC as the contractor) and arranging for importation and inland transportation.
Depending on the contract terms as agreed between the client and IONIC, the client may also need to consider the following costs:
Technical service fee, round-trip air tickets for IONIC technicians or workers, accommodation cost for IONIC technicians or workers, hiring of building equipments (such as auto-crane, forklift and concrete mixer), local taxes and related inspection by the government, etc.
What is your manufacture capacity?

We have 4 production lines and total workshop area is approx 30,000m2. Monthly capacity is 1 000T to 1 500T for steel structure members processing. That is roughly equivalent to built-up area of 15 000m2. 

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PART.I

PRESENTATIONS

  • Container House IONIC

  • New Brochure IONIC

  • Industrial Building IONIC

  • PPT IONIC

PART.II

MODEL BUILDINGS

  • House 365m2

  • House 335m2

  • House 207m2

  • House 160m2

  • House 100m2

  • House 75m2

  • House 50m2

  • warehouse 10000m2

  • warehouse 8000m2

  • warehouse 6000m2

  • warehouse 5000m2

  • warehouse 4000m2

  • warehouse 3000m2

  • warehouse 1800m2

  • warehouse 1600m2

  • warehouse 2000m2

  • warehouse 1500m2

  • 1000m2 warehouse plans

PART.III

OTHERS

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